Sr. DevOps Engineer

Telecom has excellent opportunities to utilize Network Big Data, Orchestration, and Automation solutions to evolve network planning and operation and prepare for the future network.

We require a seasoned Data and AI professional to join a fast-growing team to design and develop data solutions to support our portfolio of services.

Job Description

As a DevOps Engineer, you will lead in managing the microservices solutions in various containerization clusters for Telecom Networks.

Your future duties and responsibilities:

• Deploy, Support, and maintain containerized microservices and similar other development in Kubernetes systems, be a subject-matter expert.
•  Working experience deploying, configuring, and managing Kubernetes clusters on-premises (bare-metal or VMs) and in the cloud (GKE).
• Create, evolve and maintain the containerized microservices features roadmap and architecture.
• Support Kubernetes environment growth by documenting, presenting, coaching, and evangelizing software development Tools and Practices to Bell teams.
• Understand software development approaches and support teams on methods to improve software quality and guidelines to ensure baseline performance objectives are met.
• Coach project teams on the technical practices necessary for agile software development, deployment, testing, and production release.
• Assisting community initiatives centered around sharing ideas, learning, common software projects, and best practices to engage collaboration between Bell team.
• Working with vendors to enhance our software development environment.
• Technology exploration with a focus on the DevOps ecosystem and software development practices.
• Good understanding of SDLC (Software Development Lifecycle), and DevOps, including deployment and maintenance processes.
• Maintain a constant relationship with external teams to understand their requirements and align roadmap and architecture.
• Innovation skills, including curiosity, agility, and strategic thinking.
• Understanding of the current state of infrastructure automation, CI-CD continuous integration/deployment, database, security, networking, and cloud-based delivery models.
• Ensure all system issues are resolved in a timely manner.
• Create and follow up on the vendor’s incident ticket resolution.
• Keep management, team members, and business stakeholders informed of critical issues, status, changes, etc., using a proper notifications mechanism.
• Participate in an on-call rotation and available to work off-hours and weekends.
• Understand and support all aspects of Network Big Data, Orchestration, and Automation solutions delivery life cycle, including analysis, design, development, testing, and production deployment.
• Coordinate the necessary operations documentation and standards required for compliance and identify best practices.
• Perform all software upgrades and patching, collaborating with the necessary Infrastructure teams.
• Provide work estimates as needed.
• Facilitate and lead meetings with end users.
• Develop standardized practices for delivering new products and capabilities using Big Data technologies, including data acquisition, transformation, and analysis.
• Ensure Big Data practices integrate into overall data architectures and data management principles (e.g., data governance, data security, metadata, data quality).
• Create formal written deliverables and other documentation, and ensure designs, code, and documentation are aligned with enterprise direction, principles, and standards.
• Train and mentor teams in the use of the fundamental components in the Hadoop stack.
• Assist in the development of comprehensive and strategic business cases used at management and executive levels for funding and scoping decisions on Data solutions.
• Performance tuning of processes and applications.
• Interacting with senior technology leaders, managers and executives.
• Delivery of high-quality work on time and with little supervision.

Basic Qualifications

• Bachelor in Computer Science, Management Information Systems, or Computer Information Systems is required.
• 5+ years of demonstrated experience managing, deploying and supporting microservices in a containerized environment on-premises and in the cloud.
• Working experience with Prometheus and Grafana.
• Senior Experience working in a DevOps role:
  • Understanding and working experience in doing development in a complex and hybrid cloud environment.
  • Experience with designing, building, operating, scaling, and maintaining large-scale Microservice APIs.

• Experience with a variety of API standards, including REST and SOAP/XML 
• Experience designing and deploying microservices and platforms for developers, system integration, and administration.
•  Proven experience in operational support of Linux OS.
  • RedHat 6 or higher certified administrator preferred.
  • JDBC and ODBC API.
  • Ability to read/interpret Java.

•  Working experience using Maven, Git, Jenkins, Ansible, Terraform or other continuous integration tools.
• Good understanding of the various security levels and tools such as Active Directory, Centrify, Kerberos, Sentry, and Ranger.
• Strong knowledge of Agile project management methodologies/processes.
• Strong interpersonal skills, with a demonstrated ability to make effective decisions while working through complex system issues.
• Able to identify and analyze complex problems, identify root cause, provide detailed descriptions and plans, and design and deliver workaround/solution.
• Assumes responsibility for establishing and maintaining effective communication and coordination with vendors, fellow employees, and management concerning major outages, critical issues, troubleshooting, and support resolutions.
• Attention to detail, good analytical and problem-solving skills, and critical thinking.
• Self-starter/motivator and have a proactive, agile, and strategic mindset.
• Must be able to utilize and effectively communicate functional and technical components of an initiative to applicable parties both verbally and through documentation.
• Ability to explain technical challenges and solutions to just about anyone, regardless of their background.
• Possess excellent communication and customer service skills, both written and oral.
•  Demonstrate the ability to organize, prioritize, plan and deliver your work and commitments in a timely manner.
• Initiate escalation as appropriate to ensure management awareness of problems that are severe in nature or that are exceeding documented targets.
• Provide status to customers of assigned support tickets.
• Familiarity working with NoSQL databases and unstructured/semi-structured data.

Required qualifications to be successful in this role:

• 7+ years of demonstrated experience working as part of large Information Technology teams and/or consulting organizations collaborating with clients/business groups to support complex Network Big Data, Orchestration, and Automation solutions.
• Experience working in the Telecommunications or Media industries is an asset.
• Working experience with the major cloud hyperscalers such as Google, Amazon, and Azure is a plus.
• Played a leading role in the delivery of multiple end-to-end projects using containerized microservices.
• Experience working with multiple clients and projects at a time.
• Comfortable interviewing non-technical people to gather/discuss requirements.
• Someone who Is quickly acquainted with new technologies, e.g., programming language, within 2-3 days.
•  Wireless/Telecom Operations and Engineering business Knowledge, including a basic understanding of Radio Access, Core network, and Value-added Services technologies and configurations.
• Certifications: Linux Administrator, OpenShift, OpenStack, Kubernetes, Azure.
• Bilingual French and English an asset.

Skills:

• Agile Requirements Engineering
• Applications Administration
• Continuous Integration
• DevOps
• DevOps Engineering
• Kubernetes
• OpenShift

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Be part of building one of Montreal’s fast-growing independent technology and business services firms.

Learn more about EVOLVIC at www.evolvic.com.

EVOLVIC is an equal opportunity employer.